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Glossary

Power of attorney

A legal instrument granting someone authority to act for you.

In more detail

Where a consumer has given an agent a power of attorney under the relevant probate code, some of the CCPA's separate agent-verification requirements do not apply. It is a stronger instrument than a simple authorisation.

Why it matters to you

If you are trying to act for an ageing parent, this is usually the route that actually works. Without it, a legitimate service cannot and should not act on your say-so.

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